18th November 2011
Most major businesses use call centers to communicate and interact with their customers on a daily basis. Some companies also use call centers to perform internal functions, such as help desks, retail, financial support and sales support. Information gath...
Read >
16th August 2011
Recent survey shows that there is very little correlation between call quality monitoring ratings and first call resolution (FCR) and customer satisfaction (Csat) ratings. Given that call quality monitoring is very expensive, it is essential that you eval...
Read >
26th January 2011
On December 15, 2010 Bing announced major updates to Bing search, centered around richer Facebook integration and visually organized experience. For a business, the feature of most interest is how your company’s Facebook presence influences organic search...
Read >
03rd December 2010
South India has some of the best tourist destinations in India, ranging from world heritage sites, shimmering beaches, wild life parks, ancient monuments, temples renowned for their sculptures, hill stations to holistic healing centers.
If you are a pl...
Read >
14th October 2010
Are you an energy customer who does not understand her electricity bill and would not know if she was overcharged or how to save by switching to a cheaper tariff? A recent survey by Ovo Energy shows that 66 per cent of energy customers have no idea what ...
Read >
01st October 2010
A surprising high percentage of adults pass their productive years without proper financial planning, reacting to events without taking informed decisions. As a result, few set and realise their financial goals, fail to choose the most appropriate financi...
Read >
04th June 2010
Everyone would like to live within her income, but life occasionally presents us with an unexpected situation wherein one is short of cash before payday. The cause could be anything, from an emergency like car break down or house repairs, or a co-pay pres...
Read >
29th April 2010
Around 79% of people surveyed in a UK poll barely broke even or had less than £100 to spare at the end of month. For millions of such people, who are faced with unexpected, urgent expenses, instant payday loans are a boon.
UKOnlinepayday.co.uk now provi...
Read >
12th April 2010
The number of payday loans has grown in the UK recently by over 130%. The growing popularity of payday loans are a testimony to the need this form of loan fulfills. In the current ongoing economic recession, when wage increases are modest or none, many em...
Read >
12th April 2010
There is plenty of good material available - SEO tools, tutorials, article, et al - on keyword research. You have the useful concept of keyword matrix and building website theme with silos. Good tutorials on copywriting for SEO : keywords in title, meta t...
Read >
16th February 2010
The global economic recession has had varying impact on education sector across countries. The financial crisis has negatively impacted state budgets, and therefore, education, which is largely state or public-financed, has also been impacted. There are c...
Read >
28th January 2010
Traditional Marketing - advertising, telemarketing, email campaigns, pop-up ads and mailers - is interruption marketing. The marketer is seeking attention to his message by interrupting the attention of the prospect. The consumer did not ask you to send ...
Read >